XBoat Support
Help that keeps you on the water.
Setup, calibration, the Monitor, and your data. Find an answer in seconds or talk to a real person.
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Where are you in your journey?
From the first install to your hundredth session, pick the area you need.
Getting started
Install your oarlocks, pair the Monitor, and calibrate for your first row.
The Rowing Monitor
Startup, controls, battery status, and keeping your Monitor software current.
Your data
Force curves, power, and the metrics behind every stroke you take.
General info
Shell compatibility, equipment weight, and how XBoat fits your setup.
Troubleshooting
Connection drops, calibration, and quick fixes to get you back on the water.
Get back to it
Jump straight to your account, orders, and subscription.
Quick answers
The questions we hear most
The fast answers before you dig into the full guides.
How do I calibrate before my first row?
Install the oarlocks like standard ones, move out to flat water, then swing through a full stroke to calibrate. The Monitor walks you through it step by step.
My oarlock won't connect. What should I check?
Make sure the sensor is charged and within range of the Monitor, then re-pair from the device menu. If it still won't connect, see the full troubleshooting guide or contact us.
How long does a charge last?
The sensors hold weeks of typical training on a single charge and top up wirelessly in the XPod case between sessions.
What is the difference between Analytics and Pro Analytics?
Core Analytics is included with every system. Pro Analytics adds advanced metrics, coach sharing, crew comparisons, and priority support, billed per seat per year.
Which boats is XBoat compatible with?
XBoat fits standard oarlock pins across singles, doubles, quads, and sweep boats. Check the compatibility guide if you are unsure about your rig.
Can't find what you need?
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